We respect the rights of our users to privacy and recognize the importance of protecting the personal information we collect. Our privacy policy is designed to help you understand what information about you we collect, how we use it, and how we share it. This privacy policy applies to our websites.

In this privacy policy, the terms “we,” and “us” refer to the
TONKLEY INNOVATIONS LTD. The term “Websites” refers to the min-te.com websites (including, but not limited to, www.min-te.com, and any successor Uniform Resource Locators (URLs), related domains, and subdomains).

Information we collect

(a) Information you provide to us directly

During the registration of your account for using our Service or when corresponding with us, we may ask for certain information (e.g., your email address, first name, last name, photograph, preferred language, phone number, company name).

We also collect any messages you send to us through the Service and may gather information that you post within the Service . We use this information to operate, support, and provide you with the features and functionality of the Service, communicate with you, and address any issues regarding the Service.

If you choose not to provide us with your personal information, you may be unable to access or use our Service, and your experience using our Service may be less convenient.

(b) Information about cookies and similar technologies

When you visit our site, we (and our third-party partners) send cookies—small text files that contain a string of letters and numbers—to your computer, which uniquely identify your browser and allow us to help you log in faster, improve website navigation, remember your preferences, and enhance the overall user experience. Cookies also provide information about how you use the Service (such as pages you view, links you click, and other actions you take within the Service) and allow us or our business partners to track your use of the Service over time. They also enable us to measure traffic and usage trends of the Service, provide personalized advertising that may interest you, measure its effectiveness, and discover potential new users of the Service.

You can control or reset cookies and similar technologies through your web browser, allowing you to customize your cookie settings and opt out of all cookies or specify when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

(c) Information about log files

Information about log files is automatically reported by your browser or mobile device each time you access the Service. When you use the Service, our servers automatically record certain information about log files. These server logs may contain anonymous information, such as your web request, browser type, referring/exit pages and URLs, number of clicks, how you interact with links within the editor, domain names, landing pages, viewed pages, and other similar information.

(d) Payment information

When purchasing our Services, we also collect transaction information that may include details about your credit card, payment address, and other payment-related information, such as your PayPal account data, transaction ID, and invoice details. When purchasing using your bank card, any information you provide regarding your credit card is collected and processed directly by our payment processor, Stripe, using the Stripe Checkout service. We never receive and/or store complete information about your credit card. Stripe is committed to complying with Payment Card Industry Data Security Standards. Stripe may use information about your payments in accordance with its privacy policy, which is described here: https://stripe.com/us/checkout/legal .

How we use collected information

We use the information we collect about you for the purposes outlined below:

(a) For providing you with the Service

We use the information you directly provide to us to deliver the Service to you. 
Services include purchasing, payment requests, international express/courier services, courier tracking, refunds, and returns services.

(b) For data analysis and forecasting

We use information about you to improve the Service and interactions with our users, including tracking aggregate metrics such as total visitors, traffic, and demographic patterns. We may analyze content, media file uploads, and activity in your account (e.g., photos and search terms) to provide and customize the Service. We may analyze search terms and related interaction data with search results to build an algorithm for providing the most relevant design outcome.

(c) For communication regarding the Service

We use your contact information to communicate with you and send messages about critical aspects of the Service. For example, we may send you emails about technical issues, shipping process, courier tracking.

(d) For promoting and encouraging interaction with the Service

We use your contact information to reach out to you regarding your participation in our surveys or regarding features and offers that we believe may interest you. We also use the information we gather about you to ensure that you receive the most relevant promotions and offers based on your usage of the Service and your preferences. You can opt out of these communications, as described below.

(e) For Service improvement

We analyze information about your usage of the Service and your content to better understand how users interact with our Service and to measure its effectiveness. This allows us to refine and develop our services for our users.

(f) For security reasons

We use information about you and from your account to monitor actions that we deem suspicious or potentially fraudulent, as well as to detect violations of this privacy policy.

Sharing information with third parties

We do not sell, exchange, or transfer your personal information to third parties, except in the cases specified below:

We may share your personal information with our parent and subsidiary companies, as well as affiliates.

      • We may disclose your personal information if we firmly believe that access, use, retention, or disclosure of this information is justified and necessary for (a) compliance with any applicable law, regulatory process, or government enforcement request; (b) enforcing the Customer Agreement, including investigating potential violations; or (c) protecting against imminent harm to our rights, property, or safety, as well as the rights, property, or safety of our users or the public, as required or permitted by law.

      • We may disclose your personal information to third parties (including our service providers and government entities) for fraud detection and prevention, security, and technical issues.

      • We may provide your payment information to process your payments.

    Other access and disclosure of your information

    Our site may contain links to third-party websites. This privacy policy applies solely to the information collected by us. Even if a third-party website has partnerships or other relationships with us, we are not responsible for what they do with confidential information. We recommend that you review the privacy policies of third-party websites to fully understand how they process the personal information they collect about you. Please note that while using our site, we do not notify you when you navigate to another website through a link.

    Websites allow users to write reviews, leave comments, or contribute other content that is publicly accessible. We want to make you aware that any personal information you provide as part of a post may be collected or even used by other visitors to the website to send you unsolicited messages.

    Your controls and choices

    Blocking cookies. You can delete or block certain cookies in your browser settings. However, this action may impact the proper functioning of our site.

    Access and updating of your personal information

    When you use min-te.com, we make significant efforts to provide you with access to your personal information upon request or to give you a way to edit this information if it contains inaccuracies. We also provide the option to delete your information upon request if, by law, it is not required to be retained or applied for legitimate business purposes. You can access, view, edit, update, or delete your information at any time by writing to [email protected] specifying your name and the action you wish to perform with your information, whether updating, or deleting. We reserve the right to reject requests that are systematically repeated without justification, require excessive technical effort (e.g., requests for information stored on backup media), jeopardize the confidentiality of other users, are highly impractical, or do not require access.

    If necessary, we may retain your information that supports min-te.com, complies with our legal obligations, or resolves disputes. Please note that the content you publish may remain in min-te.com, even if you stop using it or if we terminate or restrict your access to min-te.com.

    Third parties

    Information regarding security, confidentiality, or agreements for our site

    Min-te.com engages further subprocessors that may process personal data transmitted to our services. Below is a list of these subprocessors. Min-te.com has the right to update this list from time to time:

        • Google Ireland Ltd.

      • SAKURA internet Inc.

      Changes to the privacy policy

      We may update this policy occasionally to reflect our current practices and ensure compliance with applicable laws. When changes are made to this policy, the “Last Updated” date at the top of this policy will be revised. If we make any significant changes to the way we collect, use, store, and/or disclose your personal information, we will notify you through our website or by sending an email to the email address associated with your account. We recommend checking this page occasionally to stay informed about any changes.

      Security

      The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your personal information. We provide limited access to your personal information to individuals we believe need it to provide you with products and services or to perform their official duties. Additionally, we have implemented appropriate physical, electronic, and procedural safeguards to protect your personal information. When you enter confidential information (such as your password), we encrypt it during transmission using standard Transport Layer Security encryption technology. However, no method of transmission over the Internet, electronic storage, or other security methods can provide one hundred percent security. Despite our utmost efforts to protect your personal information, we cannot guarantee its absolute security.

      For subscribers

          • We do not use misleading subject lines or email addresses.

          • For certain reasons, we identify emails as advertisements.

          • We verify third-party email marketing services for compliance if we use them.

          • We promptly process opt-out/unsubscribe requests.

          • We allow our users to unsubscribe using the link located at the bottom of the email.

        If you wish to unsubscribe from receiving messages in the future, you can email us at [email protected] or unsubscribe directly from the email (click the “Unsubscribe” button located in the footer of the email), and we will immediately remove you from ALL mailing lists.

        Your consent

        BY USING OUR WEBSITE, YOU ACCEPT OUR PRIVACY POLICY.

        Contact us

        If you have any questions or need to contact us regarding the privacy policy, email us at [email protected] .